Projects
Keep records accurate
Project scope, estimates, invoices, and client notes should stay current.
Builder terms
Plain-language terms for Builder accounts, projects, and service access.
These terms explain who Builder is for, what the service covers, and how account access, package terms, and operational safeguards are handled.
Access
Approved team access only
Users sign in through the Builder account assigned to their team.
Support
Operational help stays in scope
Support and package coverage follow the Builder account record.
Use of service
Builder is for real project delivery and customer communication.
Use Builder for legitimate construction, design, estimating, billing, and client communication tied to your authorized builder account. Project data, documents, and payment records should stay accurate and current.
Access
Each user signs in under the builder team that invited them.
Builder access is limited to approved users. HELM can restrict access when an account, user, or connected service creates legal, security, billing, or operational risk.
Packages
Plans and included features are managed through the assigned account.
Package terms, discounts, included features, and support coverage are tied to the Builder account assigned to your team and may change when the account configuration changes.